{"id":1196,"date":"2023-07-31T04:25:50","date_gmt":"2023-07-31T04:25:50","guid":{"rendered":"https:\/\/www.refrigeratedtransporthire.com.au\/?page_id=1196"},"modified":"2023-10-09T03:51:22","modified_gmt":"2023-10-09T03:51:22","slug":"transport-hire-faqs","status":"publish","type":"page","link":"https:\/\/www.refrigeratedtransporthire.com.au\/transport-hire-faqs\/","title":{"rendered":"Transport Hire FAQ&#8217;s"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<h4>Q: What types of refrigerated vehicles do you offer for hire?<\/h4>\n<p>A: We offer a wide range of refrigerated vehicles for hire, from 1 tonne vans to 22 pallet trucks. Our vehicles are equipped with either off engine drive or diesel stand alone refrigeration units, with either 10amp, 15amp or 3 phase electric stand by. Our vehicles also have various types of side and rear door entries, tailgates, load ramps, and shelving options. You can view our refrigerated vehicles <a href=\"https:\/\/www.refrigeratedtransporthire.com.au\/refrigerated-vehicle-hire\/\">here<\/a>.<\/p>\n<h4>Q: What are the benefits of hiring refrigerated vehicles from you?<\/h4>\n<p>A: Some of the benefits of hiring refrigerated vehicles from us are:<\/p>\n<ul>\n<li>You can save money on fuel, maintenance, and registration costs compared to owning your own refrigerated vehicle.<\/li>\n<li>You can choose the most suitable and cost-effective vehicle for your needs, whether you need it for a short or long term.<\/li>\n<li>You can rely on our quality and customer service, as we have over 40 years of experience in the transport industry and we are available 24\/7 for any assistance.<\/li>\n<li>Our fleet are Prime safe licenced to carry food.<\/li>\n<\/ul>\n<h4>Q: How do I book a refrigerated vehicle from you?<\/h4>\n<p>A: You can book a refrigerated vehicle from us by filling out our online booking form <a href=\"https:\/\/web.rentalcarmanager.com\/API3\/Refrigerated-Van-And-Truck\/\" target=\"_blank\" rel=\"noopener\">here<\/a>. Alternatively, you can call us on 1300 364 575 or email us at <a href=\"mailto:operations@refrigerated.com.au\">operations@refrigerated.com.au<\/a> and we will confirm your booking to arrange pick up of your vehicle.<\/p>\n<h4>Q: What are your rates and payment options?<\/h4>\n<p>A: Our rates vary depending on the type, size, and duration of the vehicle you hire. We offer competitive prices and great deals on long term hire. We also offer multi-day rental prices that can be used over split days. You can contact us for a free quote on the vehicle you need. Our payment options include cash, cheque, credit card, or direct deposit.<\/p>\n<h4>Q: Do I need a special licence to drive your refrigerated vehicles?<\/h4>\n<p>A: No, you do not need a special licence to drive most of our transport hire refrigerated vehicles. You only need a car licence to drive our vehicles up to 3 pallets. For larger vehicles, you may need a light rigid (LR), medium rigid (MR), or heavy rigid (HR) licence. You can check the licence requirements for each vehicle <a href=\"https:\/\/www.refrigeratedtransporthire.com.au\/refrigerated-vehicle-hire\/\">here<\/a>.<\/p>\n<h4>Q: How do I operate the refrigeration unit in your vehicles?<\/h4>\n<p>A: The operation of the refrigeration unit in our vehicles is simple and easy. You just need to set the desired temperature on the digital controller inside the cab and turn on the unit. The unit will automatically maintain the temperature inside the vehicle body. You can also plug the vehicle into a normal household electricity supply or a generator using the electric stand by option. We will provide you with a user manual and instructions on how to operate the unit when you hire a vehicle from us.<\/p>\n<h4>Q: What are the dimensions and capacities of your vehicles?<\/h4>\n<p>A: The dimensions and capacities of our vehicles vary depending on the type and size of the vehicle. You can find the details of each vehicle <a href=\"https:\/\/www.refrigeratedtransporthire.com.au\/refrigerated-vehicle-hire\/\">here<\/a>. You can also contact us if you have any specific requirements or questions about our vehicles.<\/p>\n<h4>Q: Do you offer any other products or services besides refrigerated vehicles?<\/h4>\n<p>A: Yes, we do offer other products and services besides refrigerated vehicles. We also offer:<\/p>\n<ul>\n<li>Mobile kitchen for hire<\/li>\n<li>Diesel stand alone cool room<\/li>\n<li>Cool room hire<\/li>\n<li>Refrigerated transport equipment, service, and repairs<\/li>\n<li>Refrigerated trailer sales<\/li>\n<li>Refrigerated truck sales<\/li>\n<li>Refrigerated van sales<\/li>\n<li>Refrigeration parts sales<\/li>\n<\/ul>\n<h4>You can find more information about our other products and services herehttps:\/\/refrigeratedtransporthire.com.au\/index.htm.<\/h4>\n<p>Q: Where are you located and what areas do you service?<\/p>\n<p>A: We are based in Kilsyth Victoria and we service most Melbourne metro areas.<\/p>\n<h4>Q: What are your hours of operation and contact details?<\/h4>\n<p>A: We are open from Monday to Friday from 8am to 5pm. However, we are available 24\/7 for any emergency or assistance. You can contact us by phone on 1300 364 575 or by email at <a href=\"mailto:operations@refrigerated.com.au\">operations@refrigerated.com.au<\/a>.<\/p>\n<h4>Q: What are your terms and conditions of hire?<\/h4>\n<p>A: The following are just a few Terms extracted from our Terms and conditions -Full terms and conditions can be viewed once you receive your hire agreement.<\/p>\n<ul>\n<li>You must be over 25 years of age and have a valid driver&#8217;s licence to hire a vehicle from us for vehicles up to 4.5 ton and over 30 years of age for all other vehicle sizes with the appropriate licence category and a full drivers licence.<\/li>\n<li>You must pay a security deposit and the full rental fee before the commencement of the hire period.<\/li>\n<li>You must return the vehicle in the same condition as you received it, with a full tank of fuel and a clean interior and exterior.<\/li>\n<li>You are responsible for any damage, loss, or theft of the vehicle or its contents during the hire period.<\/li>\n<li>You must report any accident, breakdown, or malfunction of the vehicle to us as soon as possible and follow our instructions.<\/li>\n<li>You must comply with all road rules, regulations, and laws when driving the vehicle.<\/li>\n<li>You must not use the vehicle for any illegal, unlawful, or prohibited purpose or activity.<\/li>\n<li>You must not sublet, lend, or assign the vehicle to anyone else without our written consent.<\/li>\n<li>You must not modify, alter, or tamper with the vehicle or its refrigeration unit without our written consent.<\/li>\n<li>You must not overload the vehicle beyond its capacity or carry any hazardous or flammable materials in the vehicle.<\/li>\n<li>You must not drive the vehicle under the influence of alcohol, drugs, or any other substance that may impair your ability to drive safely.<\/li>\n<li>You must not drive the vehicle outside our service areas without our written consent.<\/li>\n<li>You must notify us of any extension of the hire period and pay any additional fees that may apply.<\/li>\n<li>You must return the vehicle to us by the end of the hire period or as agreed with us. If you fail to do so, you may incur late fees and charges.<\/li>\n<\/ul>\n<h4>Q: Do you have any customer reviews or testimonials?<\/h4>\n<p>A: Yes, we do have customer reviews and testimonials from our satisfied clients. You can read some of them <a href=\"https:\/\/www.refrigeratedtransporthire.com.au\/\">here<\/a>.\u00a0 You can also leave your own feedback on our website or on our social media pages. We appreciate your comments and suggestions[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\">To make a booking for a Refrigerated Transport Hire or if you have any questions,<br \/>\ncall 1300 364 575 or submit an online enquiry here: <a href=\"https:\/\/www.refrigeratedtransporthire.com.au\/contact-us\/\">Online Enquiry Form<\/a>.<\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] Q: What types of refrigerated vehicles do you offer for hire? A: We offer a wide range of refrigerated vehicles for hire, from 1 tonne vans to 22 pallet trucks. Our vehicles are equipped with either off engine drive&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1196","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.refrigeratedtransporthire.com.au\/wp-json\/wp\/v2\/pages\/1196","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.refrigeratedtransporthire.com.au\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.refrigeratedtransporthire.com.au\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.refrigeratedtransporthire.com.au\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.refrigeratedtransporthire.com.au\/wp-json\/wp\/v2\/comments?post=1196"}],"version-history":[{"count":16,"href":"https:\/\/www.refrigeratedtransporthire.com.au\/wp-json\/wp\/v2\/pages\/1196\/revisions"}],"predecessor-version":[{"id":1760,"href":"https:\/\/www.refrigeratedtransporthire.com.au\/wp-json\/wp\/v2\/pages\/1196\/revisions\/1760"}],"wp:attachment":[{"href":"https:\/\/www.refrigeratedtransporthire.com.au\/wp-json\/wp\/v2\/media?parent=1196"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}